Silverleaf Custom Framing & Art Terms of Service (“Agreement”)

This Agreement was last modified on March, 2019.

Please read these Terms of Service completely for using silverleafcustomframing.com, which is owned and operated by Silverleaf Custom Framing & Art Boutique. This Agreement documents the legally binding terms and conditions attached to the use of the Site at silverleafcustomframing.com. By using or accessing the Site in any way, viewing or browsing the Site you are agreeing to be bound by these Terms of Service. The Site and all of it’s original content are the sole property of Silverleaf Custom Framing & Art and are, as such, fully protected by the appropriate international copyright and other intellectual property rights laws.

Our Site does contain a number of links to other websites and online resources that are not owned or controlled by Silverleaf Custom Framing & Art. Silverleaf has no control over, and therefore cannot assume responsibility for, the content or general practices of any of these third party sites and/or services. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Your use of the Site must always comply with applicable law. Systematically collecting information on the Site, by electronic or other means, is prohibited. Silverleaf Custom Framing & Art reserves the right to terminate your access to the Site, without any advance notice.

Silverleaf Custom Framing & Art reserves the right to modify these Terms of Service at any time. We do so by posting the updated terms on the Site. Your decision to continue to visit and make use of the Site after such changes have been made constitutes your formal acceptance of the new Terms of Service.

Therefore, we ask that you check and review this Agreement for such changes on an occasional basis. Should you not agree to any provision of this Agreement or any changes we make to this Agreement, we ask and advise that you do not use or continue to access Silverleaf Custom Framing & Art site immediately.

Orders for Custom Framing

All custom framing orders are non-refundable. Orders are started within a few hours & often the minute you place your order. While we may be able to accommodate changes to your order at times for some pieces of your order, returns are not allowed. Please be sure to contact us if you wish to change anything with your order as quickly as possible at 303-442-4938.

Orders for Webstore Purchases

All webstore purchases are fulfilled and shipped within one week’s time in most situations. Should you need a quicker turn around, please contact us directly to make arrangements by email at sales@silverleafcustomframing.com. Orders placed online may not be cancelled, but can be returned. If the item has not shipped out, you may be able to avoid restocking fees, but this is not guaranteed. Please contact us directly at sales@silverleafcustomframing.com to get confirmation for returns.

All webstore returns must be in original unopened packaging. A 15% restocking fee will be applied and items must be shipped back at purchaser’s expense. All credits will be applied as soon as possible after the item(s) arrive safely back at our shop. We attempt to describe the products offered on the Site as accurately as possible from the manufacturers. If a product offered by us and purchased by you is not what you expected, your sole remedy is to return it in unused condition for a refund minus the restocking fee.

Order for Wholesalers

All our custom orders, once placed and started can not be changed. We will confirm details via email with our wholesale customers and the deposit will be collected. At this time, the order is started. The balance due will be invoiced and collected prior to shipment of the finished product. Any returns due to errors of Silverleaf will be fixed as soon as possible at no cost. Errors due to unchecked ordering details is the responsibility of the purchaser. Silverleaf Modern Designs uses natural hardwoods, being as such there is to be expected wood variations. As a rule of thumb, light woods darken with age and dark woods lighten with age. Be sure to educate your clients to the changes that can happen with natural woods over time. 

Contact Us

If you have any questions about this Agreement, please feel free to contact us at sales@silverleafcustomframing.com. Telephone 303-442-4938